Privacy Policy

1. Introduction

Ezee Hire Ltd (“we”, “us”, “our”) operates as the UK's first solely electric plant-hire company. We are committed to protecting your privacy in accordance with UK GDPR when you visit our site, request quotes, or engage our services nationwide.

2. Data Controller & Contact Details

Ezee Hire Ltd
Registered address: South Field Farm, Leek Road, Wetley Rocks, Stoke‑On‑Trent, ST9 0AR
Gary Plant: 07971 016 763 · Tom Burrows: 07496 295 830 ·  office@ezeehire.co.uk

3. Personal Data Collected

• Enquiry forms: name, email, phone, company details, site/project specifics

• Communications: details shared via email, phone, or messaging

• Usage data: anonymised IP, device/browser, pages visited, session duration via essential and performance cookies only (no profiling/advertising cookies)

4. How We Use Your Data

We use your data to:

• Provide quotes, schedule and fulfil electric plant-hire orders nationwide

• Send confirmations, invoicing, service updates, and follow-ups

• Improve our website experience using anonymised analytics

• Meet legal, warranty, and financial record-keeping obligations

5. Legal Basis

• Contractual necessity: to fulfil hire/service agreements

• Legitimate interests: to improve our offerings and online presence

• Consent: for any marketing or follow-up that you opt into

• Legal obligation: for statutory records (e.g., finance, warranty compliance)

6. Data Sharing

We do not sell or rent your data. It may be shared with:

• Data processors (website host, analytics, email providers) under GDPR-compliant agreements

• Regulatory or legal bodies, insurers or warranty providers, if legally necessary

7. Cookies & Tracking

• Essential cookies: for form submission and site functionality

• Performance cookies: for anonymised analytics (e.g., via Google Analytics)
  No advertising, profiling or third-party tracking cookies are used

8. Data Retention

• Enquiry & hire records: retained for up to 7 years for accounting and compliance

• Analytics data: session logs deleted after 24 months; aggregated analytics retained as needed

9. Your Rights

Under UK GDPR, you have the right to:

• Access, correct, erase, restrict, or port your personal data

• Withdraw consent or object to processing
  To exercise your rights, contact us at the details above. You also have the right to lodge a complaint with the ICO.

10. Security

We protect your data with SSL encryption, secure hosting, access restrictions, and staff training. While no system is completely secure, we adhere to industry best practice.

11. International Transfers

All data is processed and stored within the UK—no cross-border transfers.

12. Updates to This Policy

This privacy policy may be updated periodically. The Effective Date will be amended accordingly. Continued use of our website indicates your acceptance of any changes.